Terms and Conditions Page
Welcome To TrendRaiser
TrendRaiser is a trusted name to be taken in the website performance and web-designing domain. To keep our service delivery seamless, we offer this ‘Terms of Services’ page explaining the terms and conditions that drive the services of TrendRaiser.
We, the top WordPress optimization experts from India, request all of our current and prospective customers to read these service terms and conditions before availing of our services. Also, understand that subscribing to or availing of our services indicates voluntary or non-voluntary consent to these terms of services. These terms and conditions are applicable to all of our services, websites, blogs, visual elements present on the website, and directories we use.
We reserve all the rights to change/alter our terms of service. However, you’ll be notified about the same. Our services are exclusively offered to professionals above 18 years of age.
Service Delivery & Support
TrendRaiser will offer services as per the agreement and hold no responsibility to offer services as per the customer configuration. Our services are designed as per the current and basic industry standards. Customers are advised to check the service compatibility as per the configuration of their utilized resource.
We, as your WordPress optimization experts or service provider, are not liable for purchasing services that are not compatible with customer-side configuration. Even though certain service customization is offered, we don’t entertain requests for offering services that are not as per our domain expertise.
We warrant that services availed will be delivered as per the mentioned terms and will be discontinued once the validity is expired. We shall not encourage the service delivery beyond the validity period and shall not be held reliable for damage/loss/failure that occurred because of service discontinuity.
For continual service delivery, customers are advised to renew their subscription beyond it expires. We do inform you about the validity of the subscription via email and push notification. However, any non-delivery of these notifications because of outdated corresponding information, offered by the end-user, is not on us.
Validity extension is not entertained under any condition. Validity lapse will also lead to loss of earned perks. You shall understand that it’s not possible to get those lost credits and rewards even if the service is renewed past the validity period.
Fee and Subscription Cost
When you decide to avail of our services, you shall agree to pay the allotted price for the service. Other than the discount that we offer from time to time, no other discount or rebate in the prices are entertained.
Fees and cost of the subscription are due as per the validity period mentioned. Customers who have set the auto-renew feature will experience auto deduction of the subscription cost from the provided or linked credit card. Any non-payment of service will lead to auto cancellation.
You shall understand that TrendRaiser holds the right to revise the service/subscription cost with or without prior notice, as per our preference and other factors. The done price change will reflect in the user account soon after the update.
Purchases
Customers willing to get benefitted from our world-class services are bound to proffer certain relevant information, mentioned in Privacy Policy. Hereby, you must warrant that :
- You hold the legal right over the information offered
- The information offered is true and relevant
Submitting these details leads to our limited right to the information and we’re allowed to use it for our service delivery and also share it with third-party service providers.
TrendRaiser holds the right to refuse or withdraw the services/order any time. The reasons for this decision could be (but not limited to) the following:
- Unavailability of service
- Error in service delivery
- Lack of resources
Customer Obligations
TrendRaiser permits all its customers to use our services for commercial and professional usage in a safe environment. You’re not allowed to use our services in situations where there is any direct or indirect harm to our service delivery/website. Hence, you’re bound to keep your system updated and well-protected before using our services.
For continual and quality service, customers are responsible to provide accurate and updated information related to billing, account details, corresponding information, and so on. We shall not be held responsible for any service failure because of wrong details.
You’re bound to give your consent to the TrendRaiser documentation and understand that we can use these documents to set up new procedures for service delivery.
While using or accessing the TrendRaiser website, you’re not allowed to:
- Introduce any malicious element/virus/corrupted software on our website
- Copy the website elements like widgets, infographics, media, audio, and images and use them for personal usage
- Violate the terms of services while using services
- Use our services for illegal purposes
Understand that if we figured out that a customer is performing any of these actions then we are eligible to suspend the services and account of that respective user without any prior notice to protect the integrity of our services. We can also take legal actions as per the severity of the outcome.
Intellectual Property
The service, its corresponding components like our website, logo, and any other linked resource are TrendRaiser assets, and will remain the same for all our clients. The service and related content is protected by copyright law and are not available for copying or imitation.
Upon finding the ill or without consent usage of our assets, TrendRaiser is eligible to take the help of the court of law for effective remedial of the issue.
Third-party Links and Services
We strive to serve our customers better than ever and hence, we join hands with various third-party service providers. While one visits/utilizes our website to search/book/review our services, it’s obvious to get contacted with multiple third-party links/services/ads.
Even though all our service partners are trusted, we shall not be held responsible for the authenticity of those third-party links/ads/services.
You shall understand that visiting those third-party links is a sole decision of yours and we have no role to play in it. Any loss/damage/failure incurred because of third-party links/service is not a liability of TrendRaiser.
TrendRaiser won’t resolve such issues and complaints. For a better experience, we highly recommend checking the “Terms and Conditions” of the third-party service provider before entertaining them.
Data Confidentiality
In general, we respect the privacy of the user and don’t share the information collected with any unreliable resources. However, to maintain quality in our service delivery, we are bound to share end-user data with our affiliates and third-party partners. While we do so, we make sure that third-party is legally bound with the Confidentiality Agreement with us wherein:
- There won’t be any secret data exchange
- Appropriate data security measures would be taken up by third-party as well
- Data revelation could be done in response to a subpoena or court order
Even though we take the industry’s best measures to keep the data safe, we shall not be held responsible for data loss caused due to outdated systems/software used by the customer. It’s is strongly advised that end-users must use only updated versions of resources.
Neither we nor our affiliates are liable for any direct/indirect/incidental/consequential damage that happened because of poor customer configuration.
Governing Law
We are based in India and all the Indian rules and regulations shall be applied.
Disclaimer
TrendRaiser should and will never be liable to the other for any punitive damages or any loss of profits, revenue, data, business opportunities, customers, contracts, goodwill or reputation happened while using our services, unless it happened because of the non-performance of our services. We ought to offer quality services but are not liable to ensure that our services will be the best fit as per your configuration. Using our services is the sole decision of the user.